Call Center Agents – Mueller Shared Services Philippines

Job Description & Requirements
JOB QUALIFICATIONS:
• Have good speaking manner
• Amenable to work for 8 hours
• College graduadte/At least 2 years College Undergradaute/ Highschool Graduate (6months Call center Experience)
• Must be at least 18 years old
• Willing to work in a shifting schedule

JOB RESPONSIBILITIES:
Improves system performance by identifying problems; recommending changes.
Updates job knowledge by participating in educational opportunities; maintaining personal networks.
Communicate and coordinate with internal departments as needed
Meet performance goals as set by management
Use of company specific CRM and ERP software platforms
Solve problems and answer questions quickly, efficiently and courteously
Manage critical support problems and questions, handle escalations and sensitive problems and questions

How to Apply
For those interested candidates you may send a copy of your resume to kesley.quizon@muellerphilippines.com for initial screening or you can message us your details at 0926.959.7142. Just send your Full name, address and desired position and we will process it right away. We are excited for you to become part of our team. Visit our website for more details at www.muellerphilppines.com Like us on facebook facebook.com/muellerphilippines