ICT Intern – Manila UNDP -Manila

Duties and Responsibilities
UNDP corporate Intranet is now based on SharePoint Online, a centrally hosted and managed web-based platform for document management and collaboration. The platform allows for internal management processes, secured business process workflow management, internal information dissemination, authoritative content, policies and procedures, and document management/record retention of critical, substantive, internal, official documents and records such as strategies, policy papers, contracts, invoices, financial and travel records, communications, prescriptive content, corporate policies, internal team, and individual work sites, etc.
Sharepoint’s capabilities and features can improve the CO’s efficiency and productivity; however, the benefits depend on how contents are structured, labeled, and categorized. While the corporate Sharepoint already provides us the template, customization to local needs is necessary to achieve maximum benefits from the system. In line with the new office structure, the Digital Services aims to maximize utilization of the corporate Intranet for internal business processes, document and records management, corporate assets, business intelligence/analytics, and internal team collaboration. Our current level of ICT resource (staffing), is not sufficient to support the needed enhancement we envisioned for our Intranet.
Under the guidance and direct supervision of the ICT Analyst, the ICT Intern will be supporting the Digital Services in developing the CO’s Intranet environment. He/she will support in the Digital Services throughout the project development cycle of the Sharepoint Developent project. He/she will be part of the MS Teams to update and monitor the development of the ICT project.
UNDP’s new Intranet is based on O365, SharePoint online, Power Apps, Power BI, and Microsoft Flow. The ICT Intern will support and assist the Digital Services unit in revamping the Country Office portal.
Support and assist in designing the CO’s Intranet solutions focusing on achieving the following results:
Assist the ICT team in requirements gathering (user stories);
Update the status of the different activities (channels) in MS Teams;
Inform ICT Analyst of the pending items in the different channels of MS Teams;
Help perform user acceptance testing of the different applications developed in Sharepoint Online, PowerApps, PowerBI, and Flow.
Update contents of the Country Office Sharepoint Online
Assist in updating and populating contents of the different Team Sites of the portal;
Assist in updating and populating the different required lists in the Sharepoint Online project;
Provide support in user acceptance testing of the different Team Sites.
Provide support to the Digital Services unit during user orientation and training;
Support other/ad hoc activities as seen relevant and needed.

IT skills:
Knowledge and a proficient user of Microsoft Office 365 (O365) productivity tools is an asset.
Knowledge of Cloud-based Microsoft platforms such as but not limited to the following;
Sharepoint Online
Language skills:
English required;
Knowledge of other UN languages is an advantage.

Other competencies and attitude:
Interest and motivation in working in an international organization;
Good analytical skills in gathering and consolidating data and research for practical implementation;
Outgoing and initiative-taking person with a goal oriented mind-set;
Communicates effectively when working in teams and independently;
Good in organizing and structuring various tasks and responsibilities;
Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability;
Responds positively to feedback and differing points of view;
Consistently approaches work with energy and a positive, constructive attitude.

Required Skills and Experience
Applicants to the UNDP internship programme must at the time of application meet one of the following requirements:
Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
Be enrolled in the final academic year of a first university degree programme (minimum Bachelor’s level or equivalent);
Have graduated with a university degree (as defined in (a) and (b)?above) and, if selected, must start the internship within one-year of graduation.

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